Mediation is a voluntary collaborative process where individuals having conflict with one another can identify issues, develop options, consider alternatives and develop a consensual agreement. Trained mediators will facilitate open communication to resolve differences in a non-adversarial and confidential manner. Mediation should be considered when prior attempts at resolving conflicts have failed or when people need third party assistance in resolving their issues. It is an alternative for filing formal cases.
Mediation usually succeeds because it's efficient, effective, confidential, and empowering the parties to resolve their conflict which helps them to preserve their relationships. The Mediation Centre is a forum that promotes taking responsibility for one's affairs and helps participants to develop critical life skills by modeling cooperative means of resolving disputes. Mediation provides a platform to build a cordial relationship with local community members, police, landlords, and neighborhood associations.